Returns & Exchanges
At OmySalon, we want you to be completely satisfied with your salon furniture and equipment. If your purchase doesn't meet your expectations, we offer a 30-day return window for items in their original packaging.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
Prepare the Package
Ensure the item is disassembled and placed back in its original manufacturer packaging with all hardware and manuals included.
Ship the Item
Affix the provided return shipping label to your package and drop it off at the designated carrier location.
Receive Your Refund
Once our warehouse inspects the returned equipment, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing